Our 100% Satisfaction Guarantee
We want you to be absolutely thrilled with your learning experience. If you find that the course isn’t the right fit for you, we’re here to help.
The Refund Policy
We offer a 30-day money-back guarantee. If you are not 100% happy with the course content within the first 7 days of your purchase, we will provide a full refund—no hard feelings.
How to Request a Refund
To start the process, simply email our support team at xanchia@gmail.com with:
- Your order number.
- The email address used for purchase.
- A brief note on why the course didn’t meet your expectations (we love feedback so we can keep improving!).
A Few Guidelines
To keep things fair for our creators and community, please note:
- Progress Limit: To prevent “serial downloading,” refunds are generally only available if you have completed less than 10% of the course material.
- Downloadable Assets: If the course includes significant downloadable templates or software, we reserve the right to offer a partial refund or deny requests if those assets have already been accessed.
- Abuse of Policy: We reserve the right to deny refunds to individuals who we believe are abusing the system, refunds for multiple courses.
Need Help?
If you’re struggling with a specific lesson or having technical issues, please reach out! Often, a quick chat with our support team can get you back on track without needing to cancel your access.
Note: Once a refund is processed, your access to the course material, community forums, and any future updates will be immediately revoked.
